Shipping Policy for CrispCite Perfume Store
Effective Date: January 18, 2025
At CrispCite Perfume Store, we strive to provide fast and reliable shipping to ensure that you receive your fragrance products in a timely manner. Below is a detailed overview of our shipping policy.
1. Shipping Methods
We offer several shipping methods to accommodate your preferences. During checkout, you can choose from the following options:
- Standard Shipping: This is the most affordable option and typically takes 5-7 business days for delivery within the United States.
- Expedited Shipping: Faster shipping for those who need their products sooner, typically arriving within 2-3 business days.
- International Shipping: We offer international shipping to select countries. Delivery times may vary based on the destination, but most international orders are expected to arrive within 7-14 business days.
Shipping costs are calculated at checkout based on the shipping method and delivery address.
2. Shipping Rates
Shipping fees are determined by your location, the shipping method selected, and the weight and size of your order. To view the exact shipping cost for your order, please proceed to checkout.
3. Processing Time
- Order Processing: Orders are typically processed within 1-2 business days after receiving payment. Orders placed after business hours or on weekends and holidays may take longer to process.
- Order Confirmation: Once your order is processed, you will receive an email confirmation with tracking details (if applicable).
Note: Please be aware that processing times may be longer during peak shopping seasons or in the case of unforeseen circumstances.
4. Shipping Destinations
- Domestic Shipping: We ship to all 50 states within the United States.
- International Shipping: We offer international shipping to select countries. If your country is not listed during checkout, please contact us to inquire about shipping options.
5. Order Tracking
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (if available). You can track your order through the carrier’s website using the provided tracking number.
6. Delivery Issues
While we make every effort to ensure that your order is delivered on time, we are not responsible for delays caused by external factors such as weather conditions, customs processing, or carrier issues. If you experience any delivery issues, we encourage you to contact the shipping carrier directly using the tracking number provided.
If you suspect your order is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will assist you in resolving the issue and may file a claim with the carrier on your behalf.
7. Shipping Restrictions
- PO Boxes: We are unable to deliver to P.O. Box addresses for certain carriers. Please provide a physical address for accurate delivery.
- International Duties and Taxes: International customers may be subject to additional duties, taxes, or customs fees upon arrival in their country. These fees are the responsibility of the customer, and we recommend checking with your local customs office for further information.
8. Order Modifications and Cancellations
Once an order is shipped, it cannot be modified or canceled. If you wish to cancel or change your order before it ships, please contact us as soon as possible. If your order has already been shipped, you may follow our Refund and Returns Policy to return the items for a refund or exchange.
9. Lost or Stolen Packages
CrispCite Perfume Store is not responsible for lost or stolen packages once the package has been marked as delivered by the carrier. If you believe your package was lost or stolen, please contact the shipping carrier directly or file a claim with the carrier.
10. Changes to the Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon publication. Please review this policy periodically for any updates.
11. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us:
CrispCite Perfume Store
Email: info@crispcite.com
Phone: (865) 397-1972
Website: www.crispcite.com
Address: 1841 Fleetwood Way Cir, Dandridge, Tennessee, 37725, United States